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Contact Us

We love to hear from our customers! Use this form to get in touch
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Let's Get In Touch

    Customer service

    Give a call or send an email whenever you like.

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    Visit our store:

    Monday – Friday: 9AM – 5PM
    Saturday: 10AM – 6PM
    Sunday: Closed

    Frequently Asked Questions

    Do I have to pay for the Plugin Manager?

    The Plugin Manager is free with the Unlimited Downloads package.

    Are product updates included?

    Yes! Free updates are included while your plan is active.

    Are all 11,000+ plugins and themes part of the Unlimited plan?

    Yes, all 11,000+ items come free with the Unlimited plan.

    Will the items still work after my plan expires?

    Yes! Everything you download is yours to keep—forever.

    Are license keys included with the plugins and themes?

    License keys aren’t included. Use our Plugin Manager for updates, or buy from the original developer for support.

    Will the plugins and themes function without a license key?

    Yes! All plugins and themes, including premium features, will work without a license key. License keys are provided by the original developers for updates and support only.

    If you encounter any issues with the products, we offer a 30-day money-back guarantee.

    Is support included with the products?

    Support is limited to billing and Plugin Manager issues. For plugin/theme support, purchase from the original developer.

    This allows us to offer discounted prices.

    How can I update a plugin or theme?

    Updating plugins and themes is simple! Just click a button inside the Plugin Manager to update automatically. Alternatively, you can download the latest version and manually upload it to your website.

    Is it possible to cancel my plan?

    You can cancel your plan at any time through your dashboard.

    Can I get my money back?

    Yes, we offer a 30-day money-back guarantee. Simply contact us with your order number and reason for the refund request.